How do I cancel my subscription?
Open iOS Settings → Apple ID → Subscriptions, select Afu Flora, then tap Cancel Subscription. You can also manage it from the App Store account page. Cancelling stops future renewals; Full Access remains until the end of the current period.
How do I restore my purchase?
Open the subscription screen in the app and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.
What does Full Access include?
Full Access unlocks the complete flower catalog and all arranging materials and vases. It is available as a 1-year auto-renewable subscription or a one-time lifetime purchase.
Prices are not showing
Product information is loaded from the App Store. Check your network connection, then tap Retry on the subscription screen. If the problem continues, contact us.
Do I need an account?
No. Afu Flora does not require registration or login. Your favorites, arrangements and settings are stored only on your device.
Why does the app ask for Photos permission?
The app only requests “Add to Photos” permission so it can save your arrangement images. It never reads your photo library.
App Lock / Face ID
If you enable App Lock, the app uses Face ID or your device passcode to unlock. Face ID data is handled by iOS and never leaves your device.
Still need help?
Email us at batasc@foxmail.com with your device model, iOS version and a short description of the issue.